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We're utterly committed to finding our members exclusive rates at the best hotels in the UK and abroad. We’re also committed to ensuring you have all of the information and support you need to make your booking and prepare you for your trip.
Our price guarantee makes booking with us easy - safe in the knowledge you're getting the best price means you needn't ever shop around. However, we know you may have questions, special requirements or need further information about a particular sale - and we also just love getting feedback in general.
If you're considering booking, have a question about an existing booking, have any other questions – or would like to leave feedback for the team – you can also use Customer Help to contact our dedicated support team:
phone 0207 887 2772 (8am - 8pm GMT, seven days a week)